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COLSYS credit control software was originally developed as the in-house collection system of a busy city centre solicitors practice which specialised in debt recovery. The software recovered the clients' debts so successfully, the developer, Nick Brook, knew it could help many more organisations collect their debts faster and more efficiently. As a result, he formed Computer Collection Solutions (CCS) Limited in 1989 and has focused on promoting, developing and maintaining the Colsys credit control software package, full-time, ever since.
Nick's background is in IT software development
- he's definitely the 'techie' in the company. He writes the software and keeps
it up-to-date. And he's on-hand to answer any technical questions and resolve
any difficult problems. With over 30 years experience in the Credit industry,
from Credit Reference to Debt Recovery, Nick not only knows the technical aspects
of the business but also the practical side. He spent 5 years as the Office
Manager of the solicitors he was developing the software for and as a result
knows what is required for software to do the job "on the ground"
not just from a technical perspective.
Combined with the experience gained from the wide range of customers of CCS this puts him in a unique position to listen to your needs and translate them into the right solution for your credit control requirements.
Ann
joined CCS in 2007 to take over the day to day administration of the company
and to provide Help Line support. With a background in both admin. and supporting
people she is the ideal person to act as first contact for our customers and
suppliers. If you need to know where a particular feature is within COLSYS or
how to post a specific transaction, ask Ann.
Andy
has had a number of years experience in the commercial programming arena and
came to us in 2007 to take the position of senior technical wizard. If it's
a technical problem Andy will be your first port of call. His in depth knowledge
of the system is increasing every day and he will be able to guide you through
the nuances of tricky technical problems in his own inimitable Yorkshire style.
Janet
joined the company in 2008 to focus solely on customer support, as the company
expanded further. Her background is in the care and customer service industries
and she takes great pride in looking after all the people who use their credit
control software on a day-to-day basis. Janet runs the help line; answering
questions and ensuring people are confident in using the system. (This gives
their line managers some valuable time back too.)
Colsys only offer debt recovery and credit control software - it is our core business and we have over twenty years experience creating software that helps companies recover their debts quickly, cost-effectively and efficiently.
"We have used Colsys for over 10 years and have collected over £1.5 million since using their service. We find the system very effective, easy to use, and very reliable."
Finance & Corporate Services Department London Borough of Hammersmith & Fulham
CCS 2002 Ltd. Your Interest is our Business.
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